Frequently Asked Questions
1. What services do you offer for monday.com?
We offer three main services for monday.com: Training, Build & Optimization, and Consulting. Our training sessions help you master the platform, our build & optimization services enhance your monday.com functionality and performance, and our consulting provides strategic guidance tailored to your business needs.
2. What does your training service include?
Our training service includes expert-led, real-time sessions covering everything from basic navigation to advanced features like automations, integrations, Gantt charts, forms, cross-board mirroring, dependencies, and formulas. We offer different types of sessions such as basic training, advanced training, workshops, and on-demand support. Each session is designed to help you tailor monday.com to your specific needs and boost productivity.
3. What is involved in the Build & Optimization service?
Our Build & Optimization service involves:
Discovery and Necessity Mapping: Initial sessions to understand your business needs and objectives.
Setup by Our Experts: Custom setup and configuration of monday.com.
Client Reviews: Regular reviews to discuss deliverables and assess progress.
Final Delivery: Ensuring all solutions are implemented and functioning as intended.
Training on the Built Solution: Training your team to effectively use the new features.
Follow-Up Meeting: Confirming the solution is working well and addressing any remaining questions.
4. How does your Consulting service work?
Our consulting service offers nuanced guidance and strategic support, leveraging our expertise in performance indicators, workflow optimization, and seamless integrations. We provide:
Initial Consultation: Understanding your business challenges and objectives.
Regular Strategy Meetings: Reviewing progress and adjusting strategies.
Performance Reviews: Evaluating performance indicators.
Optimization Workshops: Refining workflows and integrations.
Final Review and Next Steps: Summarizing progress and planning future enhancements.
Follow-Up Meeting: Ensuring implemented solutions are effective and addressing any remaining needs.
5. What industries do you have experience in?
We have extensive experience across various industries, having successfully partnered with leading companies in diverse sectors. This cross-industry expertise allows us to offer insights and solutions tailored to your specific business landscape.
6. How are your sessions delivered?
All our sessions are delivered in real time by certified monday.com experts. This includes live, interactive training, setup, reviews, and consultations to ensure you get the most out of our services.
7. Can you customize the services according to our specific needs?
Absolutely. We tailor all our services to meet your unique requirements, ensuring that monday.com aligns perfectly with your business goals and operations.
8. What if we have questions or need further support after the services are completed?
We provide follow-up meetings to ensure the solutions we’ve implemented are working effectively and to address any remaining questions or needs. Additionally, our on-demand support is available for any issues that may arise after the completion of our services.
9. How can we get started with your services?
To get started, simply contact us through our website to schedule an initial consultation. We'll discuss your needs and objectives, and outline a plan tailored to your specific requirements.
10. Do you offer ongoing support after the initial engagement?
Yes, we offer ongoing support to ensure that your use of monday.com continues to meet your evolving business needs. This includes regular check-ins, strategy adjustments, and additional training as required.